Thank you for choosing Nazee Jewels. We are committed to providing a smooth and reliable shipping experience for our customers around the world. Please review our shipping policy below for details about order processing, delivery, and shipping services.

Free Worldwide Shipping

We are pleased to offer FREE worldwide shipping on all orders. There is no minimum purchase requirement to qualify for free shipping.

Order Processing

• Orders are processed within 1–2 business days after payment has been successfully received.
  
• Orders are processed Monday through Friday, excluding public holidays.
  
• Once your order has been processed and dispatched, you will receive a confirmation email.
  

Please note that processing times may be slightly longer during peak shopping periods, promotional events, or public holidays.

Estimated Delivery Time

After your order has been dispatched, the estimated delivery time is:

• Worldwide: Approximately 3–5 business days
  

Please note that delivery times are estimates and may vary depending on your location, courier operations, customs procedures, weather conditions, or other unforeseen circumstances.

Order Tracking

Where tracking is available, you will receive tracking information by email once your order has been shipped. Tracking updates may take up to 24–48 hours to appear after dispatch.

If you have not received your tracking information within a reasonable time, please contact our customer support team.

Shipping Destinations

Nazee Jewels proudly ships to customers worldwide. If shipping is unavailable for your location, you will be notified during checkout or contacted by our support team.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are determined by local customs authorities and are the responsibility of the customer where applicable.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to factors beyond our control, including:

• Customs clearance procedures
  
• Severe weather conditions
  
• Public holidays
  
• Courier service disruptions
  
• High shipping volumes
  

We appreciate your patience and understanding should any unexpected delays arise.

Incorrect Shipping Information

Please ensure that your shipping address is complete and accurate before placing your order.

Nazee Jewels cannot be held responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping details, please contact us as soon as possible. We will do our best to update your information if your order has not yet been dispatched.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact us promptly with your order number and any relevant details. We will work with the shipping carrier to investigate the issue and assist you in finding an appropriate resolution.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Nazee Jewels

Email: sales@nazeejewels.com

Phone: +44 7478 143946

Business Address:

Nature's Gift Limited T/A Nazee Jewels

Unit 12 Eurospace Business Park

Bordesley Green Road

Birmingham B9 4TR

United Kingdom

Policy Updates

Nazee Jewels reserves the right to update or modify this Shipping Policy at any time. Any changes will become effective immediately upon publication on this page.

We encourage customers to review this policy periodically to stay informed about our shipping practices.